- Returns Eligibility: Products purchased from jaihindhandloomsfactory.com are eligible for return within 30 days of delivery, subject to certain conditions.
- Conditions for Returns:
- The product must be unused, unwashed, and in the same condition as received.
- It must be in its original packaging, with all tags intact.
- Products such as undergarments, swimwear, and personalized items are not eligible for return due to hygiene and customization reasons, unless there is a manufacturing defect or damage.
- Returns are not accepted for products marked as ‘Final Sale’ or ‘Non-Returnable’.
- Return Process:
- To initiate a return, customers can contact our customer support team via email or phone within 30 days of delivery.
- Customers must provide their order number and reason for return.
- Our customer support team will guide customers through the return process and provide a return shipping address.
- Refund Processing:
- Once the returned product is received and inspected, we will notify the customer of the approval or rejection of the refund.
- If approved, the refund will be processed to the original method of payment within 5-7 business days.
Cancellation Policy:
- Cancellation Eligibility:
- Orders can be canceled within 24 hours of placement, before they are processed for shipping.
- Once an order is processed for shipping, it cannot be canceled.
- Cancellation Process:
- To cancel an order, customers can contact our customer support team via email or phone within 24 hours of order placement.
- Customers must provide their order number and reason for cancellation.
- If the order is eligible for cancellation, we will refund the full amount to the original method of payment within 5-7 business days.
- Exceptions:
- Orders containing personalized or customized items cannot be canceled once they have been processed.
Contact Information: For any inquiries regarding returns or cancellations, please contact our customer support team at [jaihindhandlooomsfactory@gmail.com or Contact No: 7217498657].