FAQs

What products do you sell on jaihindhandloomsfactory.com?
We specialize in handcrafted textiles including sarees, fabrics, Kurtas, and more, all made with traditional Indian handloom techniques.

How can I place an order?
To place an order, simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.

When will my order be delivered?

We strive to deliver your shipment as soon as possible. However, the exact delivery time depends on your area pin code. This can further be affected on occasions such as exceptional weather conditions and unforeseen occurrences pertaining to transport which are beyond our control.

Do you ship internationally?

As of now, www.jaihindhhandloomsfactory.com doesn’t ship items outside of India.

PAYMENT

What are the modes of Payment available at www.jaihindhandloomsfactory.com?

We support the following payment options at www.jaihindhandloomsfactory.com:

  • Credit Card
  • Debit Card
  • Net Banking
  • Wallet
  • UPI

Why is the COD option not available as a mode of payment?

Currently, we only have digital modes of payment. Cash-on-Delivery will reflect on our website as soon as we have it as an option.

Is it safe to shop on jaihindhandloomsfactory.com?
Yes, we take the security of your personal and payment information very seriously. Our website is secured with SSL encryption to protect your data during transactions.

What are your shipping options?
We offer standard and expedited shipping options depending on your location and urgency of the order. Shipping costs and delivery times may vary

What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please refer to our return policy page for information on how to initiate a return or exchange.

How can I track my order?
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

Do you offer custom orders or wholesale pricing?
Yes, we accept custom orders and offer wholesale pricing for bulk purchases. Please contact our customer service team for more information and assistance with custom or wholesale orders.

I am being charged GST amount on my order. What is GST?

GST is a single tax on the supply of goods and services which is levied on every value addition (through production and services) and is added to a product’s sale price. GST has to be borne/paid by the ultimate consumer of the product or service. GST subsumes all other taxes like Excise duty, VAT, Entry tax, etc.

What are the steps to be followed to cancel my order?

  1. Please log in to your www.jaihindhandloomsfactory.com account
  2. Click on My Account section at the top right corner of your screen
  3. Click on Order History and then select order/item you want to cancel 
  4. Locate the “Cancel” button and click on it 
  5. Voila! The order has been cancelled

How can I contact customer support?
If you have any questions, concerns, or need assistance with your order, you can contact our customer support team via email jaihindhandloomsfactory@gmail.com or through the contact form on our website. We strive to respond to all inquiries promptly.

These FAQs should help provide important information to customers visiting jaihindhandloomsfactory.com. Feel free to tailor them to better fit the specific needs and policies of the website.

Shopping Cart
Scroll to Top